Privacy policy for solarisvento.com

This policy outlines the types of information we collect and handle when you interact with solarisvento.com. We value transparency, privacy, and compliance with all relevant Australian regulations.

Information we collect

We gather user information to ensure secure, relevant, and improved website services.

• Personal details voluntarily given via forms or contact details (name, email, phone, business)
• Technical logs, browser information, device identifiers, or usage patterns from your interaction
• Feedback, survey responses, or communication history with our team
• Preference or cookie data stored for site accessibility and performance

How your information is used

Personal and technical data support secure operations, compliance, and a better user experience.

• Responding to your direct enquiries, requests, or feedback submitted via the site
• Maintaining secure sessions and site functionality across visits
• Improving our advisory content and website performance for all users
• Complying with legal and regulatory requirements in Australia

Our legal basis for processing

Processing is conducted according to legal obligations and your informed consent.

We process data based on necessity to perform services, your permission, and to meet Australian legal or regulatory standards. Withdrawal of consent may impact some services.

Sharing information

Your information may only be shared under secure, compliance-driven circumstances.

• Authorised staff for advisory and support functions, under confidentiality agreements
• IT or compliance partners for website and regulatory support
• Government or law authorities when required by Australian law, court orders, or compliance

Data security measures

We maintain strict procedures to safeguard any personal data under our control. This includes secure servers, restricted access, encrypted communication, and regular audits. User data is retained only as required by legal or operational need.

Your privacy rights

You have rights to access, review, and manage your data held by us.

• Request details of personal data we hold about you
• Request correction of inaccurate or outdated data
• Request deletion where legally allowable
• Withdraw consent to further data processing when possible

Cookies and tracking

We use cookies for critical functionality, analytics, and user experience improvement. You can control cookies via your browser settings.

Full cookie policy Full cookie policy

Contact us

Please reach out with any privacy questions, data access requests, or rights queries.

Privacy policy updates

We may update this privacy policy to reflect legal or business changes. Please review periodically.